After finding the carpet soggy in my bedroom, I called Cavin Shiflet with EA restoration to take charge of the situation. After signing paperwork he went to work taking charge of finding the leak and assessing the water damage. He then called the plumber and got him to come fix the pipe that night. He was very professional as he explained what he was doing and why. Cavin impressed me as he pulled back the carpet and cut the pad back. He then assessed where the water was coming out from under the wall. He cut a hole in the wall and was spot on in locating the leak. The water was shut off the damage was reduced. Cavin had the equipment setup and drying within an hour of his arrival. He took charge in talking to my insurance and worked with them to straighten out any questions. I am grateful for his knowledge and willingness to help us deal with each step. Cavin’s work was top quality which helped make this a low stress situation that could have been a huge disaster. If I have any other issues I will be calling EA restoration.