The guys are honest and want to make sure the job is done right.
Cavin and Craig were both professional and quick in their response time and integrity of work was the best. It is hard enough when something bad happens to deal with the issue-great when someone can take a little pressure off your shoulders!
Wow! I don’t write many reviews but I had such a great experience with EA Restoration, I want to share my experience with you. Water damage is stressful event and to find a trustworthy contractor in an emergency can be even more stressful! Let me help you make a quick and easy selection! I had a pipe burst in my home and was contacted by Cavin & Craig @ EA Restoration through Thumbtack, along with several other trades people. From the initial response, the level of service that I received from EA Restoration far exceeded my expectations. Such a stressful event for me was turned into quick and easy process by Cavin. He explained everything thoroughly and gave me a fair and transparent bid. Please know that the other 2 restoration companies that came out weren’t even close with the level of service that I got from AE Restoration! The first guy was like a used car salesman (that company had poor reviews and complaints on the AZ ROC and BBB websites) and the others initial cost for comparable work was astronomical! So I did what any reasonable consumer would do, went with the best company! Cavin’s crew got started that same day, a very important step when dealing with water damage. They explained every step before they took it, protected all the areas not affected, kept the work area spotless and did an outstanding job! They were even so nice that my dogs stopped barking at them! So, here I am, at the end of the job and my home is dry, moisture and mold free! I had a 3rd party company come in to certify that their work was done properly and my home is mold free. To have an unrelated company come in and tell me what a great job they did really was the icing on top! By the way, did I mention that this was an out of pocket expense for me because of no insurance, they kept my cost in mind with what we had to do, no hidden fees, charges or surprises… Cavin and Craig are fair, honest, fast and the best of the best for any water damage or restoration work that you need done. Check out their reputation with the Registrar of Contractors and Better Business Bureau and their online reviews….it will take a lot of stress out of a stressful event and decision!
Craig and the guys from EA did a great job removing mold from my home. They were very thorough, explained everything as they worked, and answered all of my questions. They worked late to finish the job in one day, and they cleaned up and removed everything as they went. I would definitely recommend them.
EA came out and dried our downstairs bedroom after a massive rain brought water in through an outside wall. They were very professional, did a great job and were very friendly. The explained the process and what would happen over the next several days and this was very helpful. I highly recommend them if you need their services.
I called from Mesa and Craig and Cavin were able to stop by same day. They did a free inspection and used thermal imaging to determine the minor discoloration on part of my ceiling wasn’t still impacted from water damage. They were even able to recommend a couple roofers to inspect and prevent future rain damage.
Professional attitude, reasonable charges and good work.
Craig and Cavin provided us with excellent service. They reminded me of what service used to be like back in the day – they are caring, patient, professional, courteous, and very prompt. How refreshing to have someone servicing your house who actually shows up when they say they will and gets done what they said they would do and does it all with excellence and pride in their work. They’ve set out to be a different kind of company and are succeeding. For example, we had two areas subject to water exposure and frankly didn’t know how badly. They concluded that mold was an issue in one (we could see that) but that the other was now dry and mold free. They could easily have bilked us out of dollars but that’s just not their style. Straight shooters who tell it like it is, give very competitive rates, and get the job done fast and well. We’ve already recommended them to friends.
E.A. Restoration not only provided us with superior quality service, but went above and beyond to help our family in time of great need. Our sewer backed up into the house and flooded the entire basement on a Friday Night. We placed a call into E.A. Restoration at 1030 PM. A truck full of guys and equipment were at my doorstep by 1130. E.A. Restoration worked all night to extract the water and remove the necessary drywall and carpet that was affected by the sewer back up. They were able to clean all the salvageable content onsite and store upstairs. We were leaving for a family reunion that following Tuesday and thought we were going to have to cancel. E.A Restoration was able to work with us to complete the job and we were able to leave as planned. Although our basement was not reconstructed, all equipment was pulled and the cleanup was complete giving us peace of mind that no one would need to be in our home while we were away. I would recommend E.A Restoration to anyone and everyone who is in need of an honest, reliable, and hard working Restoration Company.
Thank You E.A!
As an insurance agent, I only want my clients to have the best possible experience during a loss so I always refer them to EA Restoration! They’re fast, friendly, reasonable and most of all, they know what they’re doing.